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Why GOV.UK matters: A platform for a digital Government

On Wednesday October 17th 2012, our new digital service www.gov.uk moved out of public beta development to replace the two main government websites, Directgov and Business Link. It is the first major,...

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GOV.UK – One day in

GOV.UK is now into its second day as the new place to find government services and information, and I’d like to share some highlights from our first 24 hours. In our first day (Wednesday 17th Oct) we...

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This week at GDS

The Identity Assurance team have been working closely with DWP on the first identity provider supplier framework for Universal Credit. They also had a retrospective on the development of the IdA ‘hub’...

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From user needs to content – what’s the story?

We’ve already written about how we’ve worked to identify user needs for GOV.UK, so now I’d like to explain a bit more about what happens next – how does a need become published content or a tool on the...

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How is GOV.UK performing?

Last week our new digital service GOV.UK moved out of public beta and replaced the two main government websites, Directgov and Business Link. As my colleague Mike Bracken explained at the time, GOV.UK...

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Identity assurance for local government services

Local government is facing many challenges in providing digital services to citizens and a significant barrier to that is identity assurance. In order to understand these challenges, GDS commissioned a...

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The right words for the job

Hens and chickens, or breeders and meat? Part of a GDS content designer’s role is to choose the best words to explain what a web page is trying to say. It’s got to be easy to understand, simple to find...

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Sharing the news about GOV.UK

As Paul’s explained previously on the blog we worked hard to make sure URLs didn’t break when we transitioned from the Directgov and Business Link websites. Although most people found Directgov and...

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Leaving GDS

I’ve been at GDS since the beginning. Well, before the beginning, and after nearly two years here I’ve decided to leave. I’m moving on for a couple of reasons; one, because Blaine Cook (the original...

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What we’ve learnt about scaling agile

Warning: This is a slightly geeky post about agile – the methodology we use to deliver our projects. It therefore features quite a lot of terminology. We hope this will be useful for those of you...

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